Frequently Asked Questions
If you are having issues with your personal computer, stop by the Student Technology Support Center located in the Thain Cafe of Bass Library. You can also view all of our other support and repair options here.
If you are having a problem with a cluster computer or cluster printer, please contact cluster.support@yale.edu.
How do I register a party?
To register a party that you plan to host, please fill out this form and turn it in to the master’s office.
How do I arrange a meeting with the Master or Dean?
- To arrange a meeting with Master Penelope Laurans, please e-mail her.
- To arrange a meeting with Dean Joseph Spooner, please e-mail his assistant Jill.
What if I get locked out?
- If you are locked out of your room between the hours of 8:00 am to 5:00 pm, drop by the Master’s office and speak to any master’s aide working. They will make sure you have proxy key to get back into your entryway and room.
- If you are locked out of your room after 5:00 pm, call Alex Mastroyannis, 203-436-0738.
How do I get mail sent to me?
Mail and Packages sent through the US Postal Service
- (Your Name)
- P.O. Box (Your PO Box #)
- New Haven, CT 06520-(last four digits of your PO Box)
Ordering online from sites that do not accept a PO Box
- leave off PO; [use only the word box] Box 000000
When using a private carrier such as Fed Ex, DHL or UPS (not to be confused with USPS, US Postal Service)
- (Your name)
- Yale University - Jonathan Edwards College
- 135 Prospect Street
- New Haven, CT 06520
- Phone (203) 432-3766